DO YOU SHIP GLOBALLY?
Shipping is WORLDWIDE on ALL PRODUCTS!
HOW MUCH WILL THE SHIPPING COST?
Free, all our prices include shipping and custom taxes
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped out directly from any of our many domestic & international warehouses, and they will do everything they can to get you your order as fast as they can! Please allow 1-3 Business Days for your order to be shipped (with up to 6 business days at peak times). The day the order is placed is counted as day 0. Due to the popularity of our offers, the average Standard Delivery Time is 4 – 13 business days (for most of Europe and the USA/UK/Europe/Canada/Australia). Shipping day is counted as day 0. The Christmas season is the busiest time of the year; therefore, delivery time frames may increase up to 20 calendar days. Other countries can take an estimated 1-3 weeks (varies from product to product) due to distance travelling and customs. Please note that due to the extreme popularity of our offers, these are only estimates.
WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
If you have a multi-item order, each item may be shipped from a different international warehouse, depending on which one is available the fastest. Alternatively, suppose an item is popular and on a bit of a backorder. In that case, we might ship your items at different times, in separate packages, to prevent holding up your order and to get it to you as fast as possible!
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. We apologize if an order gets stuck at customs, sent back, or even lost during the delivery process! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might apply to shipping situations.
WILL I BE CHARGED FOR CUSTOMS AND TAXES?
The prices displayed on our site are tax included. Import taxes, duties, and related customs fees may be charged once your order arrives at its final destination, which your local customs office determines. Payment of these extra charges and taxes is your responsibility and will not be covered by us, and we are not responsible for delays caused by the customs department in your country. Please get in touch with your local customs office for further details of charges. Usually, there are no custom or tax charges; however, there are always rare exceptions.